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Customer and User Agreement
By commencing usage of Wi-Fi Internet Service Provider's (WISP) wireless Internet services, you have agreed to the terms of this agreement. Please read this agreement carefully.
The terms and conditions of this agreement shall govern the relationship between you ("Client") and Wi-Fi Internet Service Providers, LLC. ("WISP").
WISP shall provide a client connection ("Connection") to the Internet from WISP's closest wireless access point. Client shall pay WISP a Subscription ("Subscription") during the term hereof.
Client will be invoiced in advance for all amounts due and owing to WISP. Subscription fees will not renew automatically. Client must renew their services manually.
Clients must provide WISP accurate and complete billing information including legal billing name, address, e-mail address, and telephone number. Client may also provide credit card information for purposes of billing.
WISP reserves the right to change prices and institute new fees at any time. Customers are responsible for any charges to their account. Any disputes to charges to accounts must be disclosed to WISP by calling 800-215-4212, faxing a letter, mailing a letter or by e-mail firstname.lastname@example.org. All charges are considered valid unless disputed in writing within 60 days of the billing date. Adjustments greater than 60 days old will not be made for any reason.
Client understands that wireless Internet connectivity utilizing EEEI 802.11b standards requires direct radio line of sight, and that any obstruction between WISP and the client antenna may cause decreased performance. Any obstruction(s) such as foliage, erection of building or other structures, other objects such as other boats may interfere with or degrade the Connection.
The wireless radio, adapter card, antenna, and cable are the property of the Client. If the Client purchases hardware from WISP or any other source to be self installed, it is the Clients responsibility to install such hardware. WISP is not responsible for providing technical support or advice with regard to making this hardware operational. Client can seek technical support from the manufacturer of the hardware device. For any reason, re-configuration of Client's computer settings, network settings, and/or wireless adapter settings is the sole responsibility of the Client.